Backup and Disaster Recovery Services: What You Need to Know
Although nobody expects it to happen to them, the loss of data due to cyber attacks, accidents and hardware failure is an increasingly common event. It happens to hundreds of businesses just like yours every single day, so the question you have to ask yourself is: ‘Am I prepared?’
The key to surviving a data or security breach is to have an effective strategy in place. Business backup and disaster recovery services play a different but equally important part in helping you avoid the potentially devastating consequences of a data breach. And at Comms Unite, we can help you put a robust and reliable solution in place.
What is the difference between data backup and disaster recovery?
Data backup and disaster recovery have different parts to play in protecting the long-term continuity of your business.
- Data backup is the process of making multiple copies of your business’s data on an ongoing basis. If you lose your data for any reason, you can then use one of your backups to restore it.
A backup can protect your data from a technical issue such as a crashed hard drive, accidental deletion or a problem with a software upgrade. Whatever the issue, with a backup in place, you can access a copy of your data immediately.
- Disaster recovery, on the other hand, is the process of trying to recover your business’s data and reestablish access to applications, data and IT resources after an adverse event.
You shouldn’t get too caught up in the term ‘disaster’. It does not always have to be a major incident. For example, your network could crash, leaving your employees unable to work for the day. In that case, your disaster recovery plan might be to switch over to a mirrored system until the problem with your original network is fixed.
Whatever it is that needs securing, whether it’s an important database or an archive of unstructured files, backup and disaster recovery services are most effective when they’re used in combination. And we can put them in place for you.
Why does your business need backup and disaster recovery?
The world is unpredictable, and at the risk of sounding dramatic, disaster could strike at any minute. Remember, disaster doesn’t necessarily have to be a cataclysmic event. In this context, it could be your network crashing or one of your employees deleting the wrong file by mistake. With that in mind, here are a couple of reasons why you should give business backup and disaster recovery services some serious thought.
To protect the systems and data your business depends on
At its most basic level, backup services and disaster recovery can help to protect your business from the potentially catastrophic effects of a serious data breach. Cyber attacks are rampant, hard drives can malfunction unpredictably and employees can perform malicious acts or simply make honest mistakes. Without a backup and disaster recovery plan in place, any of these events could cripple your applications, workflows and sales, and potentially derail your business.
Restored data and software may become corrupted and fail
Your backup software is software like any other and it can be just as prone to failure. That’s why backing up your data is only the start of your journey. You also need to have the right recovery systems connected to your data and the correct processes and tools in place to allow you to recover that data when you need to. To ensure business continuity, you should design, deploy and test your backup and disaster recovery plans long before they’re needed.
What can cause data loss?
Data loss is an ever-present threat that can have a lasting impact on your business’s financial health. It can be caused by many different factors, including:
- Hard drive crashes and system failure – This is the most common cause of data loss and is responsible for 40% of incidents according to a world-leading study.
- Human error – Accidental deletion and physical damage are two examples of honest mistakes that can lead to data loss. This is the cause of 29% of data loss events.
- Software corruption – Responsible for 13% of data loss events, software corruption can be the result of power outages and software that you don’t shut down properly.
- Theft – The theft of information by employees or outsiders is quite a rare event, responsible for 9% of data loss, but it can be particularly damaging to your business’s reputation.
- Cyber attacks – Despite their prevalence, computer viruses and malware are only responsible for 6% of data loss events, but you must protect yourself against them. Often, backup data is the only way to recover lost data from malware and viruses.
- Natural disasters – Floods, fires and other accidents are only responsible for 2% of data loss events, but it’s still important to take measures to protect yourself.
Keep your clients and customers in the loop
Any data loss can disrupt employee productivity, destroy data, freeze business processes, and perhaps most importantly, damage your customer interactions. The loss of reputation due to the damaged interactions and bad press around an outage can be one of the most difficult aspects of a data loss event to recover from.
Unlike the data itself, recovering the trust of your customers it’s not something you can do overnight. That’s why you should be open and honest with your customers and build a robust and tested backup and disaster recovery plan to ensure business continuity.