Guide to Hosted Phone Systems: Everything You Need to Know
Hosted phone systems are the future. That’s a sweeping statement often used to add weight to all sorts of new products and technologies, but in this case, it’s true. By 2025, analogue and ISDN (integrated services digital network) phone lines in the UK will be no more, with hosted phone systems, which enable you to make calls through an internet connection, already starting to replace them.
A hosted phone system allows businesses to enjoy all the benefits of traditional office phone systems without the expensive hardware costs. But there are also other benefits a hosted phone system can provide over and above the outgoing telephone technology, such as improved collaboration, flexibility and scalability.
We’re going to cover some of the basics before explaining how a hosted phone system can enhance your business. We’ll also offer some advice to help you find the right hosted telephony solution for you.
What is hosted VoIP?
One common misconception we encounter is that VoIP and hosted phone systems are the same thing – they’re not.
The easiest way to explain it is that VoIP is the method of making voice calls using the internet. It is the technology that works behind the scenes. Often branded as ‘hosted VoIP’, it sits on top of your existing broadband connection and turns your voice messages into digital data. Your hosted phone system, on the other hand, is the platform that allows you to make and receive calls and access all of the features.
With VoIP and your hosted phone system working hand-in-hand as the method and platform, you have a simple way to increase business efficiency, reduce costs and create a more flexible telephony system.
Why hosted telephone systems are the future
It’s not just the impressive list of benefits that make hosted telephone systems the future. The Big Switch Off in 2025 will bring an end to BT’s ISDN (Integrated Services Digital Network) and PSTN (Public Switch Telephone Network). Businesses will not be able to buy this old technology from September 2023 and it will be completely switched off from 2025.
So, rather than if you switch to a hosted telephone system, the decision you have to make is when. And, with the cost savings, the ease of use and setup, the flexibility to scale up and down, and the enhanced features that are available, you’ll miss out if you delay.
How can Comms Unite help with your hosted phone systems?
Now you know what hosted telephony is, let Comms Unite help you unlock the potential of your business in any location with a flexible and scalable hosted phone system. Whether it’s moving to VoIP phone systems or SIP trunks, we can help you implement the most efficient and cost-effective business telephone system for your business.
We can also put the best connectivity solution in place to ensure faultless communications, backed by 24/7/365 support.
Get in touch
Give us a call on 01473 599020 or email email@example.com for support with any aspect of your telephone or IT systems.